Opt-Out Option

You have the right to opt out of receiving SMS messages from Cedar Creek Title Company at any time. To Opt out, simply reply to any SMS message received from us with the word “STOP“. Once you opt out, you will no longer receive SMS messages from us, except for confirmation of opt-out request.

Information We Collect

We collect personal information that you provide to us when you engage in conversational SMS messaging with us.

This may include:

• Your phone number.
• Messages exchanged during the conversation.

We use the information collected to:

• Respond to your inquiries and requests.
• Communicate with you about services provided by us.

Disclosure of Information

We do not disclose your personal information to third parties unless required by law or with your explicit consent. However, it may be necessary to share your information with service providers who assist us in delivering our messaging service or in complying with legal requirements. We will not share your mobile phone number or any other personal information with third parties for marketing purposes/promotional purposes. SMS consent is respected and not shared with third parties or affiliates for marketing purposes.

Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. Your continued use of our service after the posting of any changes constitutes acceptance of those changes.

RingCentral Phone System

Client privacy is important to us, and ensuring your communications are secure and private is our top priority at Cedar Creek Title Company. With third party auditing and certification, our phone service provider RingCentral provides solutions that are HIPAA and ISO compliant, as well as solutions that meet HL7 standards to give you confidence with your legal communications.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Cedar Creek Title Company. Please verify with your MNO – Mobile Network Operator for data and messaging standard rates.

Frequency of Messages

We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary. We do not engage in unsolicited marketing messages via SMS.

Contact Us

If you have any questions or concerns about this Conversational SMS Consent Policy or our SMS communication practices, please contact us at the following.

Cedar Creek Title Company

Office Phone: 903.887.1503

Email: assistant@cedarcreektitle.com

Website: cedarcreektitle.com

By using our conversational SMS messaging service, you consent to the terms of this Privacy Policy.